Frequently Asked Questions
Everything you need to know about shopping with DieselPump Shop
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our Returns Portal, enter your order number, and print a prepaid shipping label to send the item back in its original condition.
Are your products true to size?
Most of our apparel follows standard sizing. However, we recommend checking the specific size guide located on each product page to ensure the perfect fit for your body type.
Which payment methods do you accept?
DieselPump Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your delivery's progress.
Do you restock items that are sold out?
Many of our popular items are restocked periodically. You can sign up for 'Back in Stock' notifications on the product page to be alerted immediately via email when your size is available again.